You must be at least 18 years old to use our services.

Users must provide accurate and truthful information during registration. The Company reserves the right to suspend or terminate accounts found to contain false or misleading information. If a user is found to have provided false credentials, they forfeit any claims to refunds, payments, or continued access to the platform.

You agree not to share your account credentials and to take reasonable steps to keep them secure.

We are not responsible for unauthorized access due to your failure to maintain account security.

Users must keep their account password secure and notify the Company of any unauthorized access. The Company is not responsible for losses due to compromised accounts.

The Services may not be available in certain jurisdictions where their use is restricted or prohibited by law. It is the User's responsibility to ensure that accessing and using our Services complies with local regulations. The Company is not liable for any use of the Services in violation of applicable laws.

Our services are not available to residents of the United States and Canada. Users from these regions are prohibited from creating an account or using our platform. If a restricted user bypasses this limitation, they waive all legal rights and claims against Meet A Psychic Online. We reserve the right to terminate such accounts without notice or refund.

The services provided by Company are exclusively for private individual consumers. Businesses, companies, partnerships, and any other commercial entities are strictly prohibited from registering or using our services. By accessing and using the platform, you confirm that you are acting as a private individual and not on behalf of any business or organization.

Advisors must provide accurate identity and professional information upon registration.

Advisors acknowledge that two factor authentication (2FA) is required for login, and security codes are sent via email.

Advisors must keep their email credentials secure and are solely responsible for any unauthorized access. Advisors agree to indemnify and hold Idemyr Marketplace AB harmless from any claims, losses, or damages resulting from unauthorized use of their account.

Users can book and communicate with Advisors through the platform.

The Services are only available in jurisdictions where their use is permitted by law. Users are responsible for ensuring compliance with their local laws before using the platform.

Meet A Psychic Online is not a substitute for legal, medical, or financial advice. Advisors provide services at their discretion for entertainment purposes only. The Company does not guarantee accuracy or effectiveness.

Users are solely responsible for any actions taken after using the Service, and the Company is not liable for any outcomes.

Payments are processed through third party providers (e.g., Stripe, PayPal) and are subject to their terms.

Advisors will not provide guidance on legal, medical, financial, death, pregnancy, plastic surgery, gambling, lottery numbers, stocks, magic spells, witchcraft, Indigo Children, or natural disasters. Requests for such topics may result in session termination or account suspension.

Our Advisors are not licensed professionals and do not provide legal, medical, financial, or psychological advice. Any discussions, insights, or suggestions provided during a session are intended for general entertainment purposes only and should not be interpreted as a substitute for professional advice or services.

We do not provide predictions related to death, lottery outcomes, stock performance, gambling, or any other speculative ventures.

We do not perform or support requests involving third-party spells, negative magic, witchcraft, or weather manipulation. Engaging in sessions with such requests may result in session termination or account suspension, at our sole discretion.

You agree not to engage in fraudulent, abusive, or illegal activities on the Website.

You are responsible for the confidentiality of your password and all activities under your account.

Users are strictly prohibited from contacting Advisors outside the platform to ensure privacy and compliance with our policies.

If an Advisor is available on other professional platforms, Users may engage with them there, provided it does not involve direct personal contact.

Any attempt to solicit or establish personal communication outside the platform may result in account suspension.

Advisors must keep their email password confidential to prevent unauthorized access to their account.

If an Advisor's account is accessed by an unauthorized party due to negligence in securing their email credentials, the Advisor agrees to:

Indemnify and hold Idemyr Marketplace AB harmless from any claims, losses, or damages caused by the unauthorized access.

Accept full liability for any misuse, including fraudulent activity conducted through their account.

Advisors are strictly prohibited from soliciting or attempting to establish personal communication with Users outside the platform. Any attempt to divert Users away from the platform, offer services externally, or exchange personal contact details may result in immediate account suspension or termination. Advisors found violating this policy may also be subject to further legal action as deemed necessary by Company.

Users may not engage in direct contact with Advisors outside the Website or Services, including sharing or requesting contact details to facilitate off-platform communication.

Any violation of this rule releases the Company from any liability for resulting interactions. The Company reserves the right to suspend or terminate access to the Services and revoke any remaining balance in ‘My Balance’ for violations.

Advisors may report such violations to the Company, and any such reports shall not be considered a breach of our Privacy Policy.

Payments for services are processed securely through third-party providers.

Refunds are not guaranteed and will be reviewed on a case by case basis.

We are not responsible for payment issues caused by third-party providers.

Payments for services are securely processed through Stripe. Users must use a valid debit or credit card to make payments. To access services, Users are required to deposit funds into their account balance ("My Balance"). The Company is not responsible for any payment issues arising from third-party providers.

Funds deposited into 'My Balance' are non-refundable and may only be used for platform services. These funds are considered 'Platform Credits' and cannot be withdrawn, transferred, or exchanged for cash. By depositing funds, you agree that they are solely for use within the platform.

Users in the EU, EES, and UK may have a 14-day right of withdrawal (ångerrätt) under applicable consumer protection laws. By depositing funds into 'My Balance,' you acknowledge and agree that this right expires once any portion of the balance is used for platform services.

Unused funds within the withdrawal period will be reviewed on a case-by-case basis in accordance with legal requirements.

Funds in 'My Balance' remain valid for 12 months from the last account activity. If no transactions occur within this period, the balance will expire and be removed. Users will be notified before expiration.

If a User does not use all the minutes they paid for in a session, the remaining balance will be credited to their "My Balance" account within seventy-two (72) hours. As this is a manual process, delays may occur. If a User wishes to expedite the process, they may email [email protected] with the subject line: "My Balance."

A limit of one introductory offer applies per person, payment method, phone number, address, and email. Any attempt to bypass this limit may result in refusal of service and potential liability. We process this data in compliance with GDPR. For more details, see our Privacy Policy.

Each session has a minimum charge equivalent to five (5) minutes of service. If a User initiates a session, they will be charged for at least five minutes, even if the session lasts less than that time. This charge is non-refundable and cannot be credited or transferred.

To request a refund, Users may email [email protected] with the subject line: "Refund."

We collect and process personal data in accordance with the General Data Protection Regulation (GDPR) (EU users).

Users from restricted jurisdictions will not have access to the Services. To learn more about how we process your data, review our Privacy Policy and Cookie Policy.

To learn more about how we process your data, review our Privacy Policy and Cookie Policy.

Inactive accounts will be retained for a period of 12 months. If no activity occurs within this period, the account and all associated data may be deleted in compliance with GDPR. Users will receive prior notice before account deletion.

You agree not to use any audio, video, or other recording devices/technology to record, copy, scan, or transcribe Readings, including those conducted via phone, chat, direct message, video, or audio calls, without the prior written consent of the Company.

You acknowledge and agree that the Company may record chat, direct message, video, and audio call Readings for quality assurance and compliance purposes.

Recordings may be made available to you at the Company's discretion; however, the Company reserves the right to:
(i) delete such recordings at any time, and
(ii) automatically delete all recordings after 90 days.

Your personal data may be transferred outside the EEA or the U.S., including to countries that may not provide the same level of data protection.

We implement safeguards such as Standard Contractual Clauses (SCCs) where applicable. However, some third-party providers, like Chatify, do not use SCCs while maintaining GDPR compliance.

By using our services, you acknowledge and accept these data transfers and agree that the Company shall not be held liable for any claims arising from such transfers, except as required by applicable law.

We reserve the right to suspend or terminate any account if:

• A User or Advisor violates these Terms.
• There is suspected fraudulent, abusive, or illegal activity.
• An Advisor fails to maintain proper account security.

All advice provided by Advisors is for entertainment purposes only. The Company does not guarantee accuracy, and Users are solely responsible for any actions taken based on a reading or healing session.

Psychic guidance is not a substitute for medical, legal, or financial advice.

The Company is not liable for any outcomes, including loss of profits, data breaches due to User negligence, or third-party service failures.

Advisors provide services at their discretion, and the Company does not guarantee accuracy, outcomes, or satisfaction.

All services are provided "as-is", and refunds are reviewed on a case-by-case basis.

The Company and its affiliates are not responsible for tracking or notifying Users of accumulated charges. Users are solely responsible for the time they spend using the Services and any resulting fees.

The Company does not monitor individual usage patterns and is under no obligation to limit or restrict access to the Website or Services.

The Advisors are independent contractors, not employees or agents of the Company. The Company is not responsible for any advice, services, or actions of the Advisors.

The Company does not guarantee the accuracy, reliability, or quality of services provided by Advisors and is not liable for disputes or damages arising from interactions between Users and Advisors.

The Company provides its Website and Services on an "as-is" and "as-available" basis without warranties of any kind, including merchantability, fitness for a particular purpose, or non-infringement.

The Company does not guarantee uninterrupted service and is not liable for technical issues, downtime, data breaches, or security failures.

All advice from Advisors is for entertainment purposes only, and the Company assumes no responsibility for any actions taken by Users after using the Services.

The Website may contain links to third-party websites, videos, downloads, or products (“Third-Party Content”).

The Company does not monitor or verify the accuracy, security, or reliability of such content and is not responsible for any issues arising from its use.

Users access Third-Party Content at their own risk, and the Company bears no liability for any losses, damages, or transactions resulting from interactions with third-party services.

Links are provided for user convenience and do not imply endorsement. The Company makes no representations regarding third-party content or legality.

You agree to indemnify, defend, and hold harmless the Company, its directors, employees, agents, and affiliates from any liability, loss, claim, or expense (including attorney fees) arising from:

• Your violation of these Terms, or
• Your use of the Website or Services.

All content on the Website—including designs, text, graphics, trademarks, logos, and other materials—is the proprietary property of the Company and protected under intellectual property laws.

Unauthorized use, reproduction, distribution, or modification is strictly prohibited and may result in legal action.

Users may view Content for personal, non-commercial use only.

Users may not record, copy, scan, distribute, or transcribe any Content, including Readings via phone, chat, direct message, video, or audio, without prior written consent from the Company.

All rights to the Content are reserved by the Company and its licensors.

Users are responsible for complying with laws applicable in their country regarding psychic or spiritual services.

Advisors do not have access to Users' personal information, including their location, and provide services without knowledge of the User’s jurisdiction.

Meet A Psychic Online assumes no liability for legal issues arising from User non-compliance. By using the Service, Users waive all claims against the Company related to local legal restrictions.

Advisors are independent contractors and not representatives of the Company. Services are provided for entertainment purposes only.

The Company does not verify Advisor qualifications or guarantee any advice given.

The Company does not provide professional medical, legal, or financial advice. Users should consult appropriate professionals for such matters.

The Company is not liable for reliance on Advisor services.

Advisors are prohibited from requesting personal or payment information. Do not share such details, and report violations to Admin.

We reserve the right to refuse Services to any person for any reason. We may also take legal action against anyone engaging in fraud or violating applicable laws while using the Website or Services. Advisors are independent contractors and may terminate a session at their discretion if a User’s behavior is deemed inappropriate, abusive, or threatening. Advisors must report such incidents to Admin, and the Company may restrict or deny the User’s future access to the Website and Services. Any report made by an Advisor shall not be considered a violation of our Privacy Policy.

Users are responsible for any content they submit, including blog comments and Advisor reviews. Submissions must not contain illegal, defamatory, obscene, or promotional material. The Company reserves the right to edit, remove, or refuse to publish any content at its discretion. By commenting on a blog post or leaving a review, Users consent to their name and profile picture (if uploaded) being publicly visible. Users may withdraw this consent and request removal of their submissions at any time by contacting Admin. The Company stores user-provided information, including name, email, and phone number, in compliance with GDPR and Swedish data protection laws. Data is stored only as long as necessary for its intended purpose and as outlined in our Privacy Policy.

By submitting content, Users grant the Company a worldwide, royalty-free license to use, modify, and distribute it. Submissions are non-confidential, and Users should not share sensitive or proprietary information. The Company does not accept confidential submissions, and any received will be deemed non-confidential.

Users are solely responsible for any content they submit, including messages in chats and blog posts. Submissions must comply with applicable laws and must not include illegal, defamatory, obscene, offensive, or promotional material. The Company reserves the right to edit, remove, or refuse to publish any content at its discretion. By posting or submitting content, Users grant the Company a perpetual, worldwide, royalty-free, and non-exclusive right to use, modify, publish, and distribute such content for promotional or operational purposes. Submissions are considered non-confidential, and Users should not share sensitive or proprietary information. The Company is not responsible for monitoring or verifying user content but may remove or report content that violates these Terms. Users who submit content affirm that they have the necessary rights and permissions to do so.

We reserve the right to modify these Terms. When changes are made, the Terms and Conditions will be updated with a new revision date. No further communication will be provided. By accessing or using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. Continued use of the Website and Services constitutes acceptance of any changes. If you do not agree to the Terms or any future revisions, you must stop using the Website and delete your account immediately.

17. (a) Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Sweden, without regard to conflict of law principles. Mandatory consumer protection laws in the User’s country of residence may also apply if required by EU law.

17. (b) Dispute Resolution

Any dispute, controversy, or claim arising out of or in connection with these Terms, the Website, or the Services shall first be resolved through good-faith negotiations between the parties. If no resolution is reached, the dispute shall be finally settled by arbitration in Stockholm, Sweden, in accordance with the Arbitration Rules of the Stockholm Chamber of Commerce (SCC). The language of arbitration shall be English.

Any dispute, controversy, or claim arising out of or in connection with these Terms, the Website, or the Services shall first be resolved through good-faith negotiations between the parties. If no resolution is reached, the dispute shall be finally settled by arbitration in Stockholm, Sweden, in accordance with the Arbitration Rules of the Stockholm Chamber of Commerce (SCC). The language of arbitration shall be Swedish (or English, if agreed by both parties). This arbitration agreement does not limit the User’s right to bring complaints to relevant consumer protection authorities or other public agencies as permitted by Swedish and EU law.

These Terms constitute the entire agreement between the User and the Company regarding the use of the Website and Services, superseding any prior agreements, communications, or understandings, whether written or oral. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. If any part of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

For any questions about these Terms, contact us at:
Email: [email protected]
When reaching out, please use one of the following subject lines based on your inquiry:

"Regarding Terms & Conditions"

"Regarding Privacy Policy under GDPR"

Phone: +46 0704 484866